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Goal setting: setting the course for success

At the start of a new year I find it fascinating to see how people prepare themselves mentally for this new beginning – some have clear-cut goals with specifics defined while others will “take the year as it comes”. It has been proven over and over again that having goals focuses your energy and makes […]

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How to take calculated risks

Life is uncertain and no one knows everything. Every single day, we are faced with choices or decisions without having at our disposal all the information that could influence the outcomes of these choices or decisions. Some of these decisions come with major risks that could have a substantial impact on the way the future […]

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The power of assumptions

In our daily interactions we make on-the-fly assumptions about people or situations. Assumptions impact our behaviour in that they influence how we engage with others and how we make decisions. Our assumptions are based on our values, beliefs and experience, and we apply them unconsciously. Understanding the assumptions you hold can help you in situations […]

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Wrapping up business relationships professionally

All of us have experienced the conclusion of a business relationship, whether it is completing a project, transferring from one department to another, leaving one company to join another, or finishing an assignment as contractor or consultant. How you conclude these business relationships plays a big role in how you are remembered and whether people […]

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Seven ways to clarify explicit contracting

We all contract with people every day as we depend on others to help us achieve our goals. This includes asking an employee to do something, contracting with a service provider to deliver goods or services, or asking colleagues to make a decision. What do you need to know about contracting in order to manage […]

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Managing your to-do list

People often use a to-do list to make sure they do the things that will make them achieve their day-to-day goals. But what if that to-do list grows faster than the speed at which you can complete tasks on the list? How can you make sure you are spending energy where it will make the […]

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Working with different generations

In most workplaces where employees’ ages range from the early 20s to early 60s, generational theory can be a useful way to understand how each generation differs in their worldview, how that impacts their behaviour and their expectations of the workplace. In a previous article I explored how the era you were born in can […]

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Shaped by your Year of birth

In the workplace it is useful to understand other people’s worldview, and to make sense of what motivates them and their behaviour. Here, generational theory can be a useful starting point to understand how the era in which a person was raised could impact his or her approach to things. Generations (1991) is the first […]

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Using SWOT to draft an achievable strategy

Setting personal and business objectives and having a strategy to get to these objectives are deemed as good practices to achieve success. But how does one make sure your strategy will get you the desired results? What is a strategy? A simple definition for strategy is a plan of action designed to achieve a particular […]

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Natural phases of Team growth

I recently experienced the “honeymoon phase” and the subsequent “post-honeymoon” phase in a new team and this reminded me of the natural phases a team goes through to become a high-performance unit. Bruce W Tuckman, American educational psychologist, identified the five phases a team goes through as forming, storming, norming, performing and adjourning. As a […]

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