Archive | April, 2010

Confident leadership: Handling Question and Answer sessions

When you have a Q&A session coming up with employees, customers or stakeholders anything can happen, and it usually does. As a leader you want to do three things: make your points stick, hold the people’s attention and be a confident presence in the room. Here are four response starters that will grip your listeners, […]

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Reading your clients by using the Q4 Marketing Model: Daring it into troubled waters with the Sharks (Q2)

In this article we shed light on the Moaning Sharks (Q2) by trying to understand their needs and feelings, and how to deal with them. If you sometimes slip into Moaning Mood yourself, I end with a few tips on how to snap out of this pit! Please refer to the previous article – “How […]

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Pimp my wine

I find it quite entertaining to browse through wine shops, looking at different labels and what winemakers and marketing people will do to sell wine. Yes, I know, I need to get a life. Anyway, they use different shaped bottles, brightly coloured labels, the Big Five from Africa or any other critter. And then, my […]

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Stages of learning to speak Italian

Last year I embarked on a journey to learn Italian. What an exciting, frightening and ultimately satisfying experience! In our jobs we are required to learn new things all the time. For example, we have to learn how to chair a meeting, do business presentations or use a new software package. Gordon Training International developed […]

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Warning: Strong language!

Virtually every language in the world contains swear words. One USA study found that 72% of men and 58% women swear in public. What functions do these “bad” words serve? Taboo words In 1914, the words “Not bloody likely” were used on a stage in England, causing a national commotion. Newspapers at the time shouted […]

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The Good Food Diet Hunger Scale to the rescue

(FREE fun Good Food Diet Hunger Scale below) When your body is trying to tell you that it has had more than enough food, you sometimes turn a deaf ear. Feeling that you’ve had enough to eat takes time to register in the brain, 20 minutes or so, but who can wait that long? By […]

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